Returns & Exchanges

At Grown Alchemist, we are committed to your skin health journey and offer a 30-day return policy for products purchased directly from our online store. If you are not completely satisfied with your botanical beauty results, we provide a streamlined process for returns and exchanges.

Return Process

• 1.
  Initiate Your Request

  Log in to our online returns portal using your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Ensure products are in their original packaging and securely pack them to prevent damage during transit; please include your original packing slip.

• 3.
  Apply Shipping Label

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our laboratory team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.